FAQs

Got Questions? We’ve Got Answers.
Find quick solutions to your most common queries.

1. How long does delivery take?
Orders are delivered within 3-5 working days across Pakistan.

2. What are the delivery charges?
A flat Rs. 200 delivery fee applies to all orders.

3. Can I modify or cancel my order?
Once an order is confirmed, it cannot be modified or canceled.

4. What is your return policy?
Returns are accepted within 7 days of delivery if the item is unused, unwashed, and in original packaging.

5. How do I exchange an item?
If you wish to exchange an item, contact our support team. Exchanges depend on stock availability.

6. Do you offer refunds?
Refunds are processed as store credit only.

For more details, visit our Delivery & Returns page or contact our support team.